Mark Paquette

Three things that make your database painful to use, and how to fix them (part 1)

Some people hate their databases. If you are one of those people, it’s OK to admit it. This post is a safe space. Having worked in the nonprofit technology world since 2004, I’ve met a lot of people who, for one reason or another, hate their database. I want you to love your database. In… Read more

Redundancy and decoupling

Last week in the mid-morning, in a darkened office, thedatabank staff were standing around wondering what to do. The building’s power had gone out a half hour earlier, and the building manager didn’t know why or when it would be restored. Should we wait in the office or go home? Semaphores were dead in the… Read more

Mobile email is a big hairy deal

This year thedatabank is holding our 3rd Databank User Conference in Minnesota for our clients. While we haven’t released this year’s sessions yet, I can be so precise as to inform you, I will be holding a session on email templates. As I dive into the rabbit hole of just what this means, I’ll be… Read more

Making time for training – Why bother?

Meet Sadie. She started her job at Our Nonprofit last month. Our Nonprofit invested in a pretty nice software package that Sadie now uses and for the most part she likes using it. The software company offers free training, but Sadie didn’t sign up, she just jumped right in. She’s smart, and it didn’t take… Read more

Secrets to finding out what you need – good questions to ask during a technology assessment

Do you know what is hard about working in technology? For me it’s that most people don’t know what they want, or it is very difficult for them to say what it is they actually want. Malcolm Gladwell in a 2004 TEDTalk on spaghetti sauce illustrated this problem so well, that I’m just going to… Read more