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CRM for Nonprofits, Discussion on #NPTalk Twitter Chat

What does CRM mean? What are the most important features for a nonprofit to look for in a CRM? How can a nonprofit go about choosing a CRM?

These are a few of the questions discussed on this week's #NPTalk Twitter Chat. If you're new to CRM, or even if you've had one for quite a while and suspect there might be something better, it can feel overwhelming to attempt to understand the options and make a good choice. Honestly, I've been working in this field for eight years, and I still feel overwhelmed sometimes! How does one begin to sift through all of the bells and whistles and shiny new things? [More]