Richard Matson-Daley

How to handle your nonprofit’s technology when staff members leave

You already know that your staff members are your greatest asset, and you’ve got a great group of people who are passionate about your cause. That’s probably why you never want to think about that time when they might leave. But people do leave, and your organization needs to be ready to handle it. Through… Read More

Know your supporters – Use click-through tracking to understand their personalities

Do you know your members? How well do you really know them? If you open up your database and pick a random member, you probably have good information on how much they’ve given, how often they open their emails, and what events they’ve attended. But what do you know about their personalities? Can you answer… Read More

Three things that make your database painful to use, and how to fix them (Part 3 – indecipherable codes)

Do you ever want to break up with your database? Sit it down and give it the “It’s not you, it’s me,” speech? Ever thought that it might actually be you? I’ve been working in the nonprofit technology world since 2004 and I’ve met many organizations who want to break up with their databases. Sometimes… Read More

Three things that make your database painful to use, and how to fix them (Part 2 -secret stashes)

Since you clicked on the link to this blog post, chances are you are having trouble with your database, or maybe you know someone who does. Well you aren’t alone. In this series we’re looking at three things that can make your database suck be less than ideal. Last time we looked at what happens… Read More

Three things that make your database painful to use, and how to fix them (part 1)

Some people hate their databases. If you are one of those people, it’s OK to admit it. This post is a safe space. Having worked in the nonprofit technology world since 2004, I’ve met a lot of people who, for one reason or another, hate their database. I want you to love your database. In… Read More