thedatabank, relationship management software

The four payment gateways thedatabank integrates with are IATS, VANCO, ViaKlix, and Authorize.net

Online Transaction Processing

If your organization wants to do online donations, event registration, or other online financial transactions, you'll want to understand the basics of how those transactions are processed.

It might seem intimidating at first, but don't worry. With The Databank it is a smooth, integrated, and secure process.

 

Process When Someone Makes an Online Donation

 

Comparison of thedatabank's Payment Gateway Partners

 

 
IATS
VANCO
ViaKlix
Fast Charge
Authorize.net
Integrates with the databank
Yes
Yes
Yes
Yes
Yes
**Real Time Processing

 

Yes

 

Yes

 

Yes

 

 

Yes

 

Yes

Deposits Funds to Clients

Next Business Day

*1-7 days

Immediate

Generally 48 hours, but it depends on your merchant account

Immediate

Setup Fee

None

*$25 - $75
(one time)

$295
(one time)

Waived for clients of thedatabank!

$299 (one time license and set up fee)

Credit cards supported

Visa, MasterCard, American Express, Diner's Club, Discover

Visa, MasterCard, Discover, American Express

Visa, MasterCard, plus Discover, American Express, and Diner's Club, if desired

Visa, MasterCard, American Express, Discover, Diners Club and JCB.

Visa, MasterCard, Discover, American Express, Japan Credit Bureau (JCB), Diner's Club.

Requires Separate Merchant Account

 

No

 

 

No

 

Yes

 

 

Yes

 

Yes

Recurring Donations

 

No

 

 

Yes

 

No

 

 

Yes

 

Yes

Monthly Charge

None

None

$20

$10

$20 gateway fee

Per Transaction Charge

5%

*2.75% - 3.5% + $.45

2.2% + $.20

$.10

$.10

Contact Info

 

1-866-300-4287

Email

 

1-800-774-9355

Ask for: Jan Palmer

 

1-678-731-5000

Inquiry Form

Mention you were referred by thedatabank to have your set up fee waived

Sign up form

 

1-877-447-3938


Inquiry Form

 

 

Prices are subject to change. Contact the vendor directly to confirm pricing

** Real time processing does not occur until after the client has posted the donation in their databank

* Contact VANCO for more information

 

 

About Payment Gateways:

  • Payment gateways are a third party you pay to authorize your credit card transactions. 
  • If you don't have a payment gateway, you have to authorize the transactions yourself by keying in the credit card number or phoning it in.
  • Sometimes they collect the money for you and send you a check; others transmit the money to your merchant account. 
  • They may or may not take care of contacting donors when transactions are denied, e.g. bad credit card number or over the limit.
  • Prices vary; see our chart for details. Some charge account setup and maintenance fees.
  • IATS and VANCO are the only ones that do not require you to have a merchant account. They collect the money for you and make an electronic deposit to your account. They are usually a good option for orgs that anticipate a low volume of online giving. 
  • IATS has special application requirements for political campaigns. Please contact IATS for details.

 

 

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