100% Satisfaction Rate in September!
We aren't kidding when we say you receive great support with your Databank. Last month, our team of Support staff had a 100% satisfaction rating from answered support requests. Last year, they handled over 4000 support requests from clients with a 99.7% satisfaction rate.
Compared to the donor management software products in the Lehman Reports 2013 Donor Management Systems Use and Satisfaction Study, the Databank had higher satisfaction ratings in nearly every area - 14 of the 16 categories.